PRIVACY POLICY

Effective Date: 17 May 2025

At Body Confidence Fitness Studio (Body Confidence) your personal information is important to us and we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our services, including through our website, mobile applications, and third-party integrations.

All information, including your emergency contacts, will only be used for the reason it was provided.

1. Information We Collect

We collect personal information to provide and improve our services. This may include:

  • Personal Details: Name, email address, phone number, date of birth.

  • Health and Fitness Information: Workout history, fitness goals, health conditions.

  • Payment Information: Credit card details and billing information.

  • Emergency Contact Information

  • Usage Data: Information about how you use our services and interact with our website or mobile applications.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and managing your membership and access to our facilities.

  • Processing payments and managing billing.

  • Communicating with you about your membership, promotions, and events.

  • Improving our services and developing new offerings.

  • Complying with legal obligations and resolving disputes.

3. Sharing Your Information

Body Confidence DO NOT SELL, RENT, OR TRADE YOUR PERSONAL INFORMATION to third parties for marketing or advertising purposes.

We may share your personal information with third parties in the following circumstances:

  • PushPress: As our gym management software provider, PushPress processes your information to manage memberships, bookings, and payments. For more details, please refer to their Privacy Policy.

  • Other Third-Party Integrations: With your consent, we may integrate with third-party applications (e.g., fitness tracking apps, communication tools) to enhance your experience. These integrations may collect and share information as described in their respective privacy policies.

  • Service Providers: We may share information with vendors who perform services on our behalf, such as payment processors and email marketing platforms.

  • Legal Compliance: We may disclose information to comply with legal obligations, protect our rights, or respond to lawful requests from public authorities.

4. Your Choices and Rights

You have the right to:

  • Access and update your personal information.

  • Withdraw consent for data processing where applicable.

  • Opt-out of marketing communications.

  • Request deletion of your personal information, subject to legal limitations.

To exercise these rights, please contact us at admin@bodyconfidence.com.au

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Push Press will encrypt credit card numbers using industry standard technology. Push Press may also store information that your computer or mobile device provides to us in connection with your use of the PushPress Services, such as IP address, operating system, device ID, and device type.

6. Compliance with Australian and Queensland Privacy Laws

We are committed to complying with the Privacy Act 1988 (Cth) and the Information Privacy Act 2009 (Qld), which govern how personal information is handled in the federal and Queensland public sectors, respectively. These laws set out principles for the collection, use, and disclosure of personal information, and provide individuals with rights to access and correct their information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or through our website. Please review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Body Confidence Fitness Studio
admin@bodyconfidence.com.au
bodyconfidence.com.au

SAMF 13 PTY LTD Trading as Body Confidence Fitness Studio